We are accustomed to luxury, sophistication and to be surprised by the group founded by Conrad Hilton 60 years ago. But little remains of these early traditional hotels with metal keys and records at the reception.
The President Christopher Nassetta now decided to go further and digitize customer experience at Hilton Hotels. For some time we have been able to check-in and check-out comfortably from our Smartphone in US hotels. But do not worry because by the end of 2016 we will enjoy this and other advantages of the group worldwide.
“Travelers can use their smart phones as boarding passes to get to their seats on a plane, so it is natural to want to use them as a way into their hotel rooms also,” said Christopher J. Nassetta, CEO Hilton Worldwide.
Besides being the key to the room, with the App Hilton Hotels & Resorts and Hilton HHonors your mobile lets you select your room and make reservations with one click. Now you can forget about lost keys, spoiled or duplicates. Everything you need is in your hand, no waiting, no queues, just there, on your Smartphone.